Mesero Fichar · Time tracking
Meeting Spain's RD 8/2019 obligations without paper sheets, spreadsheets or a new app nobody opens. Staff clock in from the mobile app, their personal QR, the restaurant tablet (which rings when it is time to clock in) or WhatsApp — whichever they prefer. You get the legal log exportable for four years.
Since May 2019, every restaurant in Spain must record each worker's start and end time every day. Not doing so is a serious infringement, fined from €751 to €7,500. Paper sheets get lost, signatures can be forged, and the Labour Inspectorate can ask for the last four years at any time.
Every clock-in is stored with its time and its source (app, WhatsApp, QR or web), and those from the app and the web also with the IP and the device fingerprint. Kept four years, exportable to PDF, Excel or CSV for the Labour Inspectorate.
Employees clock in from the phone they already have: the Mesero Fichar app, their personal QR or a WhatsApp message. And if you prefer a tablet in the kitchen, the web clock rings at the start and end of every shift.
A PIN per employee stops one worker clocking in for another on the shared tablet or at the restaurant QR. For WhatsApp, the linked phone is the identity.
The mistake most clock-in systems make is forcing a single method. If the waiter hasn't installed the app, they don't clock in; if the system only takes QR at the door, the cleaner arriving before opening can't register. Mesero Fichar runs four surfaces in parallel, on the same record.
Mesero Fichar on the App Store and Google Play. Employees sign in with their personal QR and PIN, and clock in and out. It reminds them before their shift, at the start and before the end, and again if they still have not clocked in 10 minutes in.
Employees send “entrada” or “salida” to the Mesero WhatsApp number. No app install, no password to forget: linked once with a 6-digit code the manager generates. WhatsApp clock-in in detail →
Each employee has their own QR. They save it to their lock screen or carry it on their badge, scan it with any phone and clock in on the web. Useful for staff without a personal phone or WhatsApp.
A tablet in the kitchen or a back-office computer: the staff list only opens with the restaurant's code, and each person picks their name and enters their PIN. With the shift alarm on, the tablet rings at clock-in and clock-out time and calls the person by name.
Everything clocked on the tablet, the app, by QR or on WhatsApp ends up in the same time record, with its hours and its source. (Screens in Spanish.)
Total hours for the period, open clock-ins and a summary per person with the days worked and the daily average. If someone forgot to clock out, it shows here, and it closes with one tap.
In, out, break, total and where it came from: the app, the web, the QR or WhatsApp, with the signature if you ask for one. Whoever forgot to clock in requests the correction from the clock page itself, and you approve it.
Every edit keeps the original value, who made it and when.
The restaurant QR to print, the app and the WhatsApp link, on one screen. And the view for the Inspectorate: everyone's record, read-only.
Spain's digital time-tracking rules are clear: a daily record, four-year retention, access for the worker and the inspector, and nothing changed without a trace. Mesero Fichar covers all four by default, with nothing to configure.
Paper and a spreadsheet work until the day the Inspectorate arrives. These are the differences you notice that day.
| Legal requirement | Mesero Fichar | Paper sheet | Manual spreadsheet |
|---|---|---|---|
| Daily mandatory record | Automatic on every clock-in | Risk of gaps | Risk of gaps |
| Four-year retention | In the cloud, four years | Depends on the filing cabinet | Depends on the backup |
| Changes after the fact | Every edit keeps the original, who and when | Editable by hand | Editable by hand |
| Accessible to the worker | Each employee sees their hours with their PIN | Only if they ask for a copy | Only if they ask for a copy |
| Exportable for the Inspectorate | PDF, Excel or CSV by date range | Manual scanning | Yes, if it is up to date |
| Audit of changes | Who edited, when and what changed | None | None |
Not keeping the daily time record is a serious infringement (art. 7.5 of the LISOS): €751 to €7,500.
What a restaurant needs to track time properly, with no add-ons. Labour reports and the payroll export come with the Pro plan.
“Pausa” and “vuelta” from the app or WhatsApp. The minutes come off the total worked, for the effective working time.
Each person's planned hours, with phone reminders before the shift, at its start and before its end, and the planned-versus-clocked comparison.
“You forgot to clock out”, sent on WhatsApp the next morning. Fewer manual corrections and fewer payroll disputes.
Optional. The app and the web clock check, at clock-in and clock-out only, that the employee is at the restaurant. Only the distance is stored, never their position, and nobody is tracked.
Left open on a tablet, the web clock rings at the start and end of every shift, shows who has to clock in and asks for their PIN. If they already clocked in on their phone, it stays quiet.
Print the restaurant QR for the staff entrance. The staff list only shows with the restaurant's code, and changing the code retires any QR printed with the old one.
Each employee checks their own hours and shifts with their PIN, from the app or the web. Nobody else can see them, even knowing the restaurant's name.
Optional. Switch it on and clocking in on the web asks for the employee's signature on screen, stored with the record.
Hours per employee, per day and per week against the planned schedule, overtime, staff cost against sales, and the export for your payroll provider in CSV or Excel.
Charging per employee per month (the usual HR-suite model) scales badly for restaurants with seasonal peaks or high turnover. Mesero Fichar is in the plan, for the whole team, with no limit on employees.
Full clock-in for the whole team: app, web, QR and WhatsApp. With the POS, the kitchen display and inventory.
Plus labour reports, holidays and absences, staff cost against sales and the export for your payroll provider.
Several venues with central visibility.
No per-worker licence, on any plan, in any season.
Billed annually: Starter €29, Pro €59 and Enterprise from €119 a month. See the plans in detail →
Start the 90-day trial, add your team and start recording clock-ins today. If the Labour Inspectorate arrives, you have the last four years a click away, in PDF, Excel or CSV.
